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Need a great chat tool for your website?

By | great tools, plugin review, recommendations, technology | No Comments

Chat tool review

Great chat toolIf you are looking for a great chat tool to help users on your website have quick and easy access to a sales or support person, we really like the Live Chat Inc tool. With the Team version, their mid-priced option that costs $33 per month, you can have up to six agents using the dashboard and available to help users. The tool is surprisingly easy to set up and launch in the WordPress environment. It took us less than 30 minutes to sign up, embed the code and even configure the tool so the colors and content reflect the respective brand of the website.

See the client dashboard below and you’ll see how the agent interacts with a user. The agent even can see the location of the user based on IP address. Lots of customization options are available. We found this tool because it’s the tool of choice for WP Engine, the managed WordPress hosting company in Austin, another company of which we are big fans.

Great chat tool, and not too pricey

More good news: You can do a free trial with no strings attached and no credit card. Full disclosure … this link will get you the 30-day free trial and it’s our affiliate link, but we wouldn’t recommend it if we didn’t love this. We promise.

Live Chat chat page

Our client Genesys Spine named to Inc 5000 list

By | technology | No Comments

Genesys Spine named one of America’s Fastest-Growing Companies

Revenue growth rate of 334%

Congratulations to our client, medical tools and instruments company Genesys Spine, based in Austin, Texas, for being named to the Inc. 5000 List of America’s Fastest-Growing Private Companies. Their three-year revenue growth rate of a whopping 334 percent put them at No. 1,296 out of 5,000 on the 33rd-annual list. Not too shabby. See the article in the Austin Business Journal.


Genesys Spine makes cool stuff, like this.

New technologies make my kids yawn

By | BMC Software, technology | No Comments

How do you measure and reminisce about tech advancements in your lifetime?electric-football

Whereas the slightest advancement in technology once caused our respective heads to spin, we now casually shrug off that which would have been considered jaw-dropping to previous generations. Why? It’s because my sons, and every new generation to follow, are victims of the advanced technology curve that has occurred in their lifetime. It’s too difficult to impress them with new technology because they are technologically spoiled.

Read the rest of my guest blog about how we measure and remember advancements in technology in our lifetime, on the BMC Software Communities blog.