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plugin review

Need a great chat tool for your website?

By | great tools, plugin review, recommendations, technology | No Comments

Chat tool review

Great chat toolIf you are looking for a great chat tool to help users on your website have quick and easy access to a sales or support person, we really like the Live Chat Inc tool. With the Team version, their mid-priced option that costs $33 per month, you can have up to six agents using the dashboard and available to help users. The tool is surprisingly easy to set up and launch in the WordPress environment. It took us less than 30 minutes to sign up, embed the code and even configure the tool so the colors and content reflect the respective brand of the website.

See the client dashboard below and you’ll see how the agent interacts with a user. The agent even can see the location of the user based on IP address. Lots of customization options are available. We found this tool because it’s the tool of choice for WP Engine, the managed WordPress hosting company in Austin, another company of which we are big fans.

Great chat tool, and not too pricey

More good news: You can do a free trial with no strings attached and no credit card. Full disclosure … this link will get you the 30-day free trial and it’s our affiliate link, but we wouldn’t recommend it if we didn’t love this. We promise.

Live Chat chat page

Useful WordPress plugin lets you add hidden notes

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Another Woody Creative useful WordPress plugin

Peter’s Post Notes lets you add notes that don’t show up when published

As a builder of WordPress web sites for my clients, I get a lot of requests for various types of web functionality. Often I have to stop and think: “Can WordPress already accommodate that? Or, is there likely a useful WordPress plugin that will do it?” The answer, almost always, is yes.

In this case, a client said they needed to be able to allow multiple site admins to log in and write notes on a post or page that would not be visible once the page was published. After a quick search, I found Peter’s Post Notes. It’s a very simple plugin that adds a small text box — titled “Add note:” — just above the “Publish” button in the right sidebar. Any admin can log into a page or post and type notes into this box. The notes are saved in the respective page/post’s admin view, and even are listed chronologically by admin, so you can see the history of the notes. And, as mentioned, they do not show up in the published page.

Also handy: When you are viewing the main Posts page, it adds a column that displays the “Latest Note” so you can get a quick view of which posts contain notes.  A nice, simple, useful WordPress plugin that I recommend. Download it here.